- ADA and Accessibility. Are your ships accessible?
Our crew is trained to help guests navigate both our docks and our vessels and are prepared to assist. Certain vessels in the fleet have more mobility limitations, so recommend calling ahead for specific concerns at 206.623.1445.
Accessibility Overview | Docks, Facilities & Vessels
- Animals/Pets. Are dogs or pets allowed on your boats?
Due to our various food preparation permits, we are unable to invite pets onboard with the exception of service animals. If you bring a service animal you may be asked:
- Is the animal required because of a disability? This is a yes or no question. You are not required to, nor can you be asked to, disclose the nature or details of the disability. If the animal is not required because of a disability, then it will not be permitted.
- What is the nature of the work or task(s) that the animal is trained to perform? This question will not be asked if the nature of the work or task is readily apparent, such as a Seeing Eye dog. If the animal is not trained to perform specific work or tasks to assist the individual because of a disability, then it will not be permitted.
You cannot and will not be required to provide any sort of certification or documentation proving that the animal is a service or assistance animal. Nor will you be required to pay a fee to bring the animal onto an Argosy Cruises vessel.
The service or assistance animal must be housetrained, and must be kept under control at all times while on board an Argosy Cruises Vessel. Argosy may ask that a service or assistance animal be removed from the property if it is not housetrained, if it is acting out of control and no effective action is being taken to control it, or if it poses a direct threat to the health or safety of others. The threat of an allergic reaction is not a direct threat to the health or safety of others.
- Attire. What is the dress code?
Our docks and vessels do move around on the water, so we recommend our guests wear low or no heels when joining us. We also recommend having a coat or light jacket should you want to stroll the outer decks of our vessels. If you are attending a private event through an individual or company, we recommend you check with your host as to the appropriate attire for your function.
- Bikes. Can I bring my bicycle on board?
Due to space/weight restrictions and the safety of our passengers, bicycles are not allowed on board any public sightseeing cruises.*
We begin boarding 20-30 minutes prior to the “cruise time.” The boarding gate closes 5 minutes prior to “cruise time.” Certain special events may board earlier.
- Cancellations. What is your cancellation policy?
As you plan your trip, we are pleased to offer Trip Protection on all experiences in 2022. Trip Protection offers peace of mind at a time that flexibility is more important than ever. How it works: If you need to rebook for any reason, we will issue you a credit for the value of your cruise to book a later date and time. Credits will be valid for up to one year after the original date of your cruise. There are no fees to rebook.
- CityPASS®. Are you a part of Seattle CityPASS®?
Yes, save 46% off admission at Seattle’s top 5 attractions – including Argosy Cruises – with CityPASS®. Visit the attractions at your own pace, in any order, over a 9-day period. One easy purchase and mobile ticket delivery saves you time and money. Learn More
- CityPASS®. Can I upgrade my Seattle CityPASS® to a different cruise?
Yes, first purchase Seattle CityPASS® online, then upgrade to any of our other public cruises. Upgrades are made online, in person at our Pier 55 Reservation Center or by phone at 206.623.1445. Learn More
- CityPASS®. I have a CityPASS® ticket, how do I reserve my cruise time?
First, purchase CityPASS® online for immediate mobile ticket delivery. Next, redeem CityPASS® online to reserve your visit date & time and receive your Harbor Cruise boarding pass. We highly recommend booking online in advance due to limited capacity.
- Children. Can children cruise?
Children of all ages are welcome on all of our public tours with a few exceptions: Occasionally, we offer special event cruises that are for adults 21 and older. These are indicated on the specific event description.
- Cruise Route. Where do you cruise?
Tours all have set sailing routes, which may change slightly due to conditions. You can view all our tour routes here, as well as the individual routes on their respective tour pages. If you are on a private cruise, your ship’s captain will generally make sailing route recommendations to the group leader.
- Directions. How do I get to my boat?
Our Parking & Directions page has addresses and Google Map links for our main docking points as well as many other locations across Puget Sound and the lakes. We leave from many different ports depending on the cruise. Please feel free to call if you need clarification.
- Food and Drink. Can I bring outside food and drink onboard?
There is no outside food or beverages allowed onboard. There are snacks, alcoholic and non-alcoholic beverages available for purchase.
- Gift Cards. How can I purchase/redeem gift cards?
Gift Card purchases are currently unavailable, please check back at a later time.
- Groups. What size group can Argosy accommodate?
Our boats and our event space on Blake Island can host parties of 2 to 800 guests. Parties can make their reservation online or by calling 206-623-1445. We also offer private charters aboard our other boats, please ask for our Sales Department if they can help you with any event from weddings and corporate events to holiday parties and school functions.
Please note that we are closely following guidance from local health officials and are limiting capacities for all experiences. Please call about current capacity limits.
- Husky Game Day Cruises
Restaurants in the Seattle area charter our vessels for Husky Game Day transportation. Tickets are available for purchase through these restaurants. Our vessels are also open during the game for beverage and snack service. Visit our Husky Football Sailgating page to learn more.
- Parking. Is there parking close to the boat?
Parking varies depending on the boat departure location. Please click here to get directions.
- Payment. What type of payment do you accept?
Payment is required in full at the time of the reservation. We accept major credit cards: VISA, MasterCard, American Express, Discover, Union Pay, Diner’s Club. We also accept traveler’s checks and cashier’s check. (No personal checks please).
- Phones. Will my mobile phone work on the cruise?
Yes, your mobile phone will have reception on our vessels, on the majority of our cruising routes. For the comfort of other guests, we ask that cell phone conversations be held on the outside decks.
- Pricing & Schedules
Sales tax is additional on all ticket prices at the time of booking. Visit our Fees Overview page for more information.
- Refund Policy. Do you offer refunds?
As you plan your trip, we are pleased to offer Trip Protection on all sightseeing tours in 2022. Trip Protection offers peace of mind at a time that flexibility is more important than ever. How it works: If you need to rebook for any reason, we will issue you a credit for the value of your cruise to book a later date and time. Credits will be valid for up to one year after the original date of your cruise. There are no fees to rebook.
For other experiences, please call 206.623.1445 for the refund policy.
- Reservations. How can I make reservations for a cruise?
You may purchase tickets online, in person or over the phone for all of our tours and special events. You can find us at 1101 Alaskan Way Pier 55 on the Seattle Central Waterfront or call us at 206.623.1445
Ticket sales stop 10 minutes prior to “cruise time.”
- Restrooms. Are there any?
Yes! All of our vessels are equipped with onboard restroom facilities.
- Royal Argosy. Is your dining ship available for dinners or for charter?
No. We are no longer operating the Royal Argosy.
- Seasickness. Will I get seasick?
It is highly unlikely. Our boats sail in the calm waters of the inner harbor of Elliott Bay as well as the protected waters of Lake Union and Lake Washington. We do not go out into open ocean water. Weather conditions and the wakes of large vessels can move our boats about, something which our captains are prepared to accommodate for during sailings.
- Seating. Is seating reserved?
For sightseeing cruises, all indoor and outdoor seating is on a first-come, first-served basis.
- Sights. What will I see?
Each cruise offers plenty of amazing sights. From the Olympic Mountains to the Seattle Skyline, there’s a view for everyone to enjoy.
For a list of some of the landmarks you’ll see, check out our Sights page.
- Smoking. What is your smoking policy?
Per Washington State law, all of our vessels are non-smoking and non-vaping, including on the outer decks.
- Terms of Conveyance. What terms do I agree to when I am on an Argosy Vessel?
All travel on any Argosy LP vessel is subject to the Terms of Conveyance, binding upon you as a passenger, expressly including limitations upon claims that may be brought relating to the conveyance, such as any claim of injury. By seeking and accepting passage, you agree to be bound by the Terms of Conveyance. Click here to read the Terms of Conveyance (487 KB PDF).
- Tickets/Boarding Passes. Where can I pick up tickets?
After making your booking you will receive a confirmation email containing a link to your boarding passes. These are e-passes and you have the option to:
- Present your e-passes on your phone. The fastest way to board!
- Print your e-passes at home and bring to your cruise.
Please check your confirmation letter for the exact departure location, as we have different boats in several locations around the city. If you need assistance please call 206-623-1445 and reference your booking number at the top of your confirmation email.
- Weapons Policy
For the safety of all guests, weapons (concealed or otherwise) are not permitted on Argosy Cruises’ property, including our reservation center, boats, and in and around the Tillicum Longhouse on Blake Island. The only exception to this is law enforcement personnel in the performance of their official duties. The presenter of a boarding pass consents to a reasonable search for weapons before entering. If you are unable to comply with these conditions, then we will not allow you access to Argosy property. This is in adherence to Washington State law (RCW 9.41.300)(d).
- Weather. Do you sail in inclement weather?
Absolutely. Our ships are fully enclosed and climate-controlled for your comfort. We sail rain or shine all year long. Captains may adjust routes to best manage conditions during sailing.