Due to the evolving uncertainty around COVID-19 and its unprecedented impacts on the tourism industry, we have made the difficult decision to do a seasonal closure of our public tours and private charters. We plan to reopen with a refreshed tour schedule and product offerings spring of 2021. Exact reopen date will be announced at a later date. The annual Christmas Ship™ Festival along with our typical off season cruises will not run during the period of our seasonal closure. Our private charters have already been suspended through the end of 2020 but will continue to remain inactive into 2021 to align with the seasonal closure of our public tours. Read our FAQ to learn more about the seasonal closure.
Full refunds will be offered to anyone booked with us. You will receive next steps from us on how to collect your refund. Should you have any questions about your refund, you can reach us at 206.623.1445 ext. 100, Monday through Friday, 10 a.m.-2 p.m.